User Acceptance Testing

It is important that

• the software has been configured correctly
• you have correct pricing information
• the software is working as you expect prior to going live.

To ensure this is the case, it is strongly recommended that you trial-run the software for a short period. Typically this would involve running PromoServe at the same time as your existing systems. By entering into the system a variety of transactions which exhibit a range of attributes and job-types, it is possible to replicate day-to-day activities and test to see how the system reacts

This will enable you to:

• Make any configuration changes required
• Identify any additional training requirements
• Identify any additional utilities or modules required
• Identify any hardware or network related issues

Completion of a properly coordinated system test will significantly decrease any potential problems that may occur when you go live.